Check Availability & Book Online

Frequently Asked Questions

Can I book directly with you, rather than online?

Yes! If you’d rather book our Waterbike Adventure Tour or hire any of our fun water equipment directly with us, please phone 0402 324 758. You could even check tour dates and availability online via our booking system (above), and then call through 🙂

Can I pay for my tour or hire with cash or EFTPOS on the spot?

All bookings are to be made online (debit cards, credit cards and PayPal payments accepted), we do not accept payments on the spot. However we do have a tablet available for you to use to make your own online booking under the marquee at our location on North Thomson Bay.

What if, for personal reasons, I need to cancel my tour booking? Can I get a refund?

If you cancel 48 hours or more prior to the tour we will process a full refund. If you cancel within 24 and 48 hours prior to the tour we will process a 50% refund, but if you cancel less than 24 hours prior to the tour we wont offer any refund.

What if the weather is not right on the day I booked my tour for?

We will keep the weather monitored at all times and will wait until the last minute to make weather decisions.  In the case we do need to cancel a tour due to weather conditions (only in the case of very high winds, swell or a storm) we will offer rescheduling options, and if unsuitable we will offer a full refund.